Policies

  • Liability & Risk

    Everyone must fill out a waiver. No one under the age of 18 is allowed in the studio.

  • Zero Tolerance; Drugs and Alcohol

    Using any substance found on the property will call for immediate cancelation (see cancellation policy).

  • Smoke-Free Property

    No smoking (Cigarette, Vape, & Marijuana) inside the studio space or within a 100ft proximity of the building itself in which Uncensored is located.

  • No Food or Drink

    Water is acceptable in a closed container.

  • No Pets

    Leave all pets at home. For a “service animal,” proper documentation (from an accredited legal authority) must always be present and available for verification. The “service animal” will be asked to leave the premises if the owner cannot produce paperwork.

  • Start and End on Time

    Your start and end times should include your setup and breakdown. An additional $75/hr fee will be incurred if your access exceeds the allotted appointment time.

  • Load In & Load Out

    All clothes, equipment, props, and additional items will be left in the back hall make-up space. Do not place anything on the white podcast chairs.

  • Take Trash Out

    Clean trash, re-hang the audio cord, and return any items that were used in their original location.

  • Do Not Disturb our Neighbors

    Do not accede over 45 decibels between 6 am - 5 pm and over 50 decibels between 6 pm - 11:30 pm.

  • Door Closed and Unlocked

    The door must remain closed at all times. When the door is closed, it is to remain unlocked.

  • Do Not Touch the A/C

    The A/C unit will be set at an acceptable temperature. If cooler air is needed, please notify US immediately, and it will be handled.

  • No Glitter

    Glitter is impossible to clean and creates a giant mess. An additional clean-up fee of $250 will be added if glitter is used.

  • No Fire or Burning

    Lighters, matches, incense, or other flammable materials are prohibited in the studio.

  • Do Not Walk on the Black Surface with Shoes

    The use of socks or bare feet is allowed on the black-painted surface of the mood scene. An additional clean-up fee of $75 will be added if shoes are worn.

  • We Are Not Responsible for Any Lost or Stolen Items

    Please leave any valuables at home or in your car. The studio space is under 24/7 surveillance. All security cameras are not to be blocked or turned for any reason due to safety reasons.

  • A Staff Member Will be On-Site at all times

    For any additional help for anything studio-related, someone will be on-site to assist with your needs.

  • Security

    The studio is being recorded and monitored with cameras 24/7 for your safety.

  • In Case of Emergency

    Call 911 immediately (if a life-threatening situation or medical attention is needed); otherwise, please call 619.994.3306.

Cancelation Policies

  • All Sales are Final

    Once booked, the client is locked in for that time. The client can switch booking to the next available time on the calendar up to 48 hours before that specific booked time.

  • Refunds Are Given up to 48 Hours of the Booked Time With a 5% Processing Fee

    Clients may switch time slots up to 24 hours of your booked time if availability permits (within three months to reschedule).

  • No Refunds if a Cancelation Occurs Between 48 Hours to Time of the Scheduled Rental Date & Time

    Give as much notice as possible to receive as much of the deposit, rental fee, and/or equipment rental fee back as possible.

  • Uncensored Has the Right to Cancel a Booking at Any Time

    If Uncensored feels the client has violated any policies at any time, Uncensored reserves the right to cancel without notice, and the client will not receive a refund.

  • Uncensored Will Not be Held Responsible for Any Rental Cancelations

    If, for any reason, the rental during the specified hour(s) is canceled, Uncensored is not obligated to give any refund to the client’s customers.